Legal Information
Privacy Policy
Last updated: March 8, 2025
1. Data Controller
The data controller responsible for processing your personal data is:
Serhii Hildi
IČO: 21227314
Prague, Czech Republic
Email: info@hildiconsulting.com
2. Data We Collect
We collect personal data in the following scenarios. For each scenario, we indicate which data is collected and whether it is required or optional.
2.1. Contact and Consultation Form
When you submit a contact or consultation form on our website, we collect:
- Name (required) — to address you personally in our response.
- Email address (required) — to send you a response.
- Phone number (optional) — if you prefer to be contacted by phone.
- Company name (optional) — to understand your business context.
- Message content — your inquiry or request details.
- Selected service of interest — to understand which service you are inquiring about.
- Budget range (optional) — to tailor our proposal to your capacity.
When you submit the form, your data is processed by Cloudflare Workers and forwarded to our private Telegram business channel for immediate internal notification. We then follow up via email.
2.2. Technical Data (Automatic)
When you visit our website, the following data is collected automatically by our hosting provider (Cloudflare):
- IP address — for security and abuse prevention.
- Browser type and version — for compatibility and analytics.
- Language preference — to display the website in your preferred language.
2.3. Usage Data (Automatic)
We collect usage data to improve the website experience:
- Pages visited and navigation paths.
- Referring URL (the page you came from).
- Timestamps of visits.
2.4. Email Communications
If you contact us directly via email or we correspond with you following a form submission, we store the content of email exchanges, including your name, email address, and any information you share. This data is used for communication, service delivery, and record-keeping purposes.
2.5. Candidate Data
We do not currently conduct recruitment via this website. If this changes in the future, this section will be updated to describe how candidate data is processed.
3. Legal Basis for Processing
We process your personal data on the following legal bases under the GDPR:
- Consent (Art. 6(1)(a) GDPR): When you voluntarily submit a contact or consultation form, you consent to the processing of the data you provide for the purpose of responding to your inquiry.
- Contract performance (Art. 6(1)(b) GDPR): When you become a client, processing is necessary for the performance of consulting services or pre-contractual measures at your request.
- Legitimate interest (Art. 6(1)(f) GDPR): Processing of technical and usage data is based on our legitimate interest in ensuring website security, preventing abuse, and improving our services. Email correspondence with clients and prospects is also processed on this basis.
- Legal obligation (Art. 6(1)(c) GDPR): Retention of certain client data (invoices, contracts) as required by Czech accounting and tax law.
4. Purpose of Processing
Your personal data is used exclusively for the following purposes:
- Responding to your inquiries and consultation requests submitted via the contact form.
- Providing AI automation and consulting services, including project communication and deliverables.
- Improving the website and user experience based on usage patterns.
- Ensuring the security and proper functioning of the website.
- Complying with legal obligations under Czech law (tax and accounting requirements).
5. Data Retention
We retain personal data only as long as necessary for its intended purpose:
- Contact form submissions: stored for up to 90 days to allow us to respond and follow up. After this period, the data is automatically deleted unless you become a client.
- Client data: retained for the duration of the business relationship and for the legally required period afterward (typically 5–10 years for accounting records under Czech law).
- Email correspondence: retained for the duration of the business relationship or active inquiry, then deleted within 12 months of the last communication unless legal retention applies.
- Technical and usage data: retained in aggregated form by Cloudflare and is not stored separately by us.
Where legal retention requirements apply (e.g., Czech tax and accounting law), data is retained for the prescribed period regardless of the above timeframes. You may still request restriction of processing during this period.
6. Data Sharing
We do not sell, trade, or rent your personal data. Your data may be shared with the following service providers, each bound by appropriate data processing agreements:
- Cloudflare, Inc. — provides website hosting, CDN, security (DDoS protection, WAF), and Cloudflare Workers for form processing. Cloudflare processes technical data (IP address, browser info) and form submission data in transit.
- Telegram Messenger — used for internal notification. When you submit a contact form, the data you entered (name, email, message, service interest) is forwarded to our private business channel on Telegram for immediate visibility. No data beyond what you submit in the form is shared.
7. Your Rights
Under the GDPR, you have the following rights regarding your personal data:
- Right of access (Art. 15): You can request a copy of the personal data we hold about you.
- Right to rectification (Art. 16): You can request correction of inaccurate or incomplete data.
- Right to erasure (Art. 17): You can request deletion of your data. Note: this right does not apply where retention is required by law (Art. 17(3)).
- Right to restriction (Art. 18): You can request restriction of processing of your data while a dispute or request is being resolved.
- Right to data portability (Art. 20): You can request your data in a structured, commonly used, machine-readable format.
- Right to object (Art. 21): You can object to data processing based on legitimate interest. We will cease processing unless we have compelling legitimate grounds.
- Right to withdraw consent: You can withdraw your consent at any time without affecting the lawfulness of processing performed before withdrawal.
To exercise any of these rights, please contact us at info@hildiconsulting.com. We will respond to your request within 30 days. If we need additional time, we will notify you of the extension and the reasons.
8. Cookies and Local Storage
This website uses only essential storage required for proper functioning. We store your language preference in your browser’s localStorage. We do not use advertising, analytics, or tracking cookies. No third-party cookies are set by our website. For more details, please see our Cookie Policy.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Specifically: all data in transit is encrypted via HTTPS (TLS); the website is served through Cloudflare’s security infrastructure, which provides DDoS protection and a Web Application Firewall; our website is a static site — we do not maintain a server-side database that stores personal data; form submissions are transmitted directly via Cloudflare Workers and are not persisted on any server beyond the notification to our Telegram channel.
10. International Transfers
Your data may be transferred to servers located outside the European Economic Area (EEA), specifically to Cloudflare’s global network. Cloudflare maintains appropriate safeguards including Standard Contractual Clauses (SCCs) approved by the European Commission and is committed to complying with EU data protection requirements. Telegram Messenger processes data on servers that may be located outside the EEA; however, only the data you voluntarily submit in the contact form is forwarded to Telegram.
11. Right to Lodge a Complaint
If you believe that the processing of your personal data violates the GDPR, you have the right to lodge a complaint with the supervisory authority. In the Czech Republic, the supervisory authority is the Office for Personal Data Protection (Úřad pro ochranu osobních údajů, UOOU), Pplk. Sochora 27, 170 00 Prague 7, www.uoou.cz.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our data processing practices or legal requirements. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this page periodically.
Terms of Use
Last updated: March 8, 2025
1. Scope and Acceptance
These Terms of Use (“Terms”) govern your access to and use of the website hildiconsulting.com (“Website”) and the services provided by Serhii Hildi, operating as Hildi Consulting (“we”, “us”, “our”). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.
2. Description of Services
Hildi Consulting provides AI consulting, business process automation, workflow development, AI agent development, LLM integration, data pipeline and RAG system implementation, technical audits, MVP prototyping, and related services. The specific scope, deliverables, timeline, and pricing for each engagement are defined in individual service agreements or proposals.
3. Service Engagement
Submitting a contact or consultation form on the Website constitutes a request for information and does not create a binding agreement. A binding service agreement is established only upon mutual written agreement (including email) on the scope, deliverables, timeline, and payment terms of a specific project.
4. Website Content Disclaimer
All content published on this Website, including articles, descriptions of services, case studies, and other materials, is provided for general informational purposes only. Nothing on this Website constitutes professional, legal, financial, or technical advice tailored to your specific situation. You should not act or refrain from acting based solely on information found on this Website without seeking independent professional counsel. Hildi Consulting makes reasonable efforts to keep the content accurate and up to date but does not guarantee its completeness, reliability, or suitability for any particular purpose.
5. Intellectual Property
All content on this Website, including but not limited to text, graphics, logos, images, video, and software, is the property of Hildi Consulting or its content licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without prior written consent. Upon completion of a service engagement and full payment, intellectual property rights to custom deliverables created specifically for you will be transferred as defined in the applicable service agreement.
6. Acceptable Use
When using the Website, you agree to: provide accurate and complete information in contact forms; not use the Website for any unlawful or unauthorized purpose; not attempt to interfere with the proper functioning of the Website; not send automated or spam submissions through any forms on the Website; not scrape, crawl, or use automated means to access Website content without prior written consent; and comply with all applicable laws and regulations.
7. Confidentiality
Information shared through the contact forms or during service engagements will be treated as confidential. We will not disclose your business information to third parties without your consent, except as required by law or as necessary to deliver the agreed services (e.g., using sub-processors with appropriate agreements in place).
8. Limitation of Liability
To the maximum extent permitted by applicable law, Hildi Consulting shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of the Website or our services. Our total liability for any claim shall not exceed the amount paid by you for the specific services giving rise to the claim. This limitation does not apply to liability that cannot be excluded or limited under applicable law, including liability for intentional misconduct or gross negligence.
9. Warranty Disclaimer
The Website is provided “as is” and “as available” without warranties of any kind, whether express or implied. We do not warrant that the Website will be uninterrupted, error-free, or free from viruses or other harmful components. We are not responsible for temporary unavailability caused by maintenance, updates, or factors beyond our control. Consulting and automation services are provided with professional diligence, and specific results or outcomes are not guaranteed unless explicitly stated in a service agreement.
10. Governing Law and Jurisdiction
These Terms are governed by the laws of the Czech Republic. Any disputes arising from or in connection with these Terms shall be resolved by the competent courts of the Czech Republic, specifically the courts in Prague. For consumers within the European Union, this choice of jurisdiction does not affect your rights under mandatory consumer protection legislation in your country of residence, and you may bring proceedings in your local courts where permitted by applicable law.
11. Dispute Resolution
Before initiating any legal proceedings, both parties agree to attempt to resolve disputes through good-faith negotiation. The party raising the dispute shall first send a written notice to the other party describing the dispute and proposed resolution. The parties shall attempt to resolve the dispute within 30 days. If no resolution is reached, either party may proceed with legal action as specified above. For online dispute resolution, EU consumers may also use the ODR platform at https://ec.europa.eu/odr.
12. Modifications
We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated “Last updated” date. Your continued use of the Website after changes are posted constitutes acceptance of the modified Terms. We encourage you to review these Terms periodically.
13. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
14. Contact
For questions about these Terms, please contact us at info@hildiconsulting.com.
Legal Notice (Impressum)
Last updated: March 8, 2026
1. Business Entity
This website is operated by:
Serhii Hildi
Trading as: Hildi Consulting
Business ID (IČO): 21227314
Legal form: Self-employed individual (OSVČ / živnostenský list)
2. Business Address
Prague, Czech Republic
For detailed mailing address, please contact us via email.
3. Contact Information
Email: info@hildiconsulting.com
Website: hildiconsulting.com
4. Regulatory Information
Hildi Consulting operates under Czech trade law (živnostenský zákon, Act No. 455/1991 Coll.). The business is registered with the relevant Trade Licensing Office (Živnostenský úřad) in Prague. The activity is classified as free trade (volná živnost) in the field of information technology consulting and services.
5. VAT Information
Hildi Consulting is not a registered VAT payer (neplátce DPH). Services are provided without VAT. As a non-VAT payer, no DIČ (Tax Identification Number for VAT purposes) is applicable.
6. Public Registers
Business registration can be verified through the Czech trade register (Rejstřík živnostenského podnikání, RŽP) at www.rzp.cz using IČO: 21227314.
7. E-Commerce Directive Compliance
In accordance with the EU E-Commerce Directive (2000/31/EC) and Czech Act No. 480/2004 Coll. on certain information society services, the following information is provided: the service provider is identified above; commercial communications are clearly identified as such; pricing information on the services page is inclusive of all fees (no VAT is applicable); the process of concluding a contract is described in our Terms of Service.
8. Online Dispute Resolution
The European Commission provides an online dispute resolution (ODR) platform for consumers. You can access it at https://ec.europa.eu/odr. We are committed to resolving any disputes amicably. If you have a complaint, please contact us first at info@hildiconsulting.com.
9. Supervisory Authority
For personal data protection matters, the supervisory authority is the Czech Office for Personal Data Protection (Úřad pro ochranu osobních údajů, UOOU), Pplk. Sochora 27, 170 00 Prague 7, www.uoou.cz. For trade licensing matters, the competent authority is the Trade Licensing Office (Živnostenský úřad) of the relevant municipal district in Prague.
10. Content Liability
We make every effort to ensure the information on this website is accurate and up to date. However, we accept no liability for the completeness, accuracy, or timeliness of the content. The content on this website is for general information purposes only and does not constitute professional advice. For specific inquiries, please contact us directly.
11. External Links
This website may contain links to external websites. We have no influence on the content of these external websites and therefore accept no liability for them. The respective provider or operator of the linked pages is always responsible for their content.
12. Related Legal Documents
For complete information about how we handle your data and the terms under which we provide our services, please refer to the following documents:
- Privacy Policy — describes how we collect, use, and protect your personal data in accordance with the GDPR and Czech data protection law.
- Terms of Service — defines the conditions under which we provide our consulting services, including liability limitations and governing law.
- Cookie Policy — explains which cookies and similar technologies are used on this website, their purpose, and how to manage them.